Share this Job

Senior Export Customer Service Specialist

Date:  Jul 23, 2022
Location: 

Houston, TX, US, 77032

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

 

  • Must be Proficient in Spanish (Read, Write & Speak)
  • Under general supervision, ensures accurate and timely processing of orders with Halliburton customers
  • Works with Legal team to ensure export compliance and stays current regarding international material movements and shipping regulations
  • Responsible for expediting resolution of complex issues and investigating to resolve issues with various groups including Procurement, Planning Group, PSLs, Logistics and other customers
  • Create shipping documentation and invoicing as part of sales order process
  • Proactively identifies improvement areas and constantly improves processes
  • Coordinates cross-center (various manufacturing sites/facilities) and vendor supplied orders as required and monitors those shipments
  • Directs the movement of material for global multi-PSL operations
  • Serves as primary contact with affiliates, field PSL, and sales personnel
  • Utilizes knowledge of products and processes to service customer needs
  • Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fulfill customer requirements
  • Request freight quotes
  • Additional experience in areas such as procurement, materials, or logistics is preferred
  • Provides direction or guidance to other resources on the team to provide training and mentoring
  • Requires High School Diploma or GED and a minimum of 3-5 years of experience in a customer service environment. A four-year degree may be considered as relevant experience
  • Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher-level roles give (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available from Senior Customer Service Specialist up to the Customer Service Leader
  • This position is a work from home, but candidates much be available to come into the office for meetings
 
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

 

Location

3000 N. Sam Houston Parkway E.HoustonTexas77032, United States 

 

Job Details

Requisition Number: 146218 
Experience Level: Experienced Hire
Job Family: Manufacturing & Supply Chain
Product Service Line: Baroid 
Full Time / Part Time: Full Time

Additional Locations for this position: 


Nearest Major Market: Houston

Job Segment: Logistics, Supply Chain, Procurement, Supply, Operations, Customer Service