Customer Service Specialist

Job Duties

Main contact for customer/location for all Pass Thru//Purchase items placed on Plants.  Carry out import/export function for collection and delivery of materials and shipping to a global customer based ensuring export compliance laws/procedures are followed.

Main duties:

    Manage Pass Thru/Purchased orders for all Locations including liaising with Procurement to ensure parts received as required from Vendors.
    To perform the shipping of goods via SAP process
    Exporting goods to customers complying with export control
    Contacting freight forwarders to arrange shipments
    Monthly customs duty reporting
    Upkeep of all mandatory files for audit
    Actively participates in the company’s Health and Safety Policy.
    Participates and implements processes that improve Service Quality.  

Experience:      

• Import/export experience
  
  
• customer services

Knowledge/Skills:

•  Knowledge of shipping processes
• Computer literate
• Good communication skills
• Experience in continuous improvements
• Ability to be flexible when required specifically at month end
                       
                       
                       

Qualifications