Customer Service Specialist - Senior Customer Service Specialist

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties and Responsibilities:

• Under direct supervision, acts as primary contact with affiliates, field PSL, and sales personnel.
• Ensures accurate and timely processing of orders.
• May create invoices and shipping documentation.
• Facilitates movements of materials to support PSL operations.
• Utilizes knowledge of products and processes to service customer needs.
• Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements.
• Coordinates cross- center and vendor supplied orders as required and monitors those shipments.
• Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.

Qualifications:

• Requires High School Diploma or GED and a minimum of 2-4 years' experience in a customer service environment or related PSL experience.
• Additional experience in areas such as procurement, materials, or logistics is preferred.

World Class Benefits:

• Medical, dental, vision, coverage in additional to life and disability insurance plans
• Paid Vacation Days, Paid Holidays and the ability to purchase additional days off
• Retirement and Savings (401K) Plan with matching contribution
• Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. 
• Employee Job Referral Bonus Program
• Employee Stock Purchase Program

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs.  Depending on education, experience, and skill level, a variety of job opportunities might be available, including Customer Service Specialist or Senior Customer Service Specialist.

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

100 E Halliburton, Duncan, Oklahoma, 73533, United States

Job Details

Requisition Number: 188408  
Experience Level: Experienced Hire 
Job Family: Manufacturing & Supply Chain 
Product Service Line: Supply Chain Mgmt  
Full Time / Part Time: Full Time

Additional Locations for this position: 

Compensation Information
Compensation is competitive and commensurate with experience.