Service Specialist (I-III) Intelligent Completion - Completion Tools -194707

Job Duties and Qualifications

• Under general supervision, oversees the installation of the least complex SmartWell® completion at the well site in his/her geographic area.
• Works closely with engineering, applications engineering and service coordinator to prepare and execute comprehensive deployment and testing procedures.
• Typically acts as shift lead and may supervise up to five (5) employees while performing the same work.
• Consults with customers concerning SmartWell® completion equipment and services, promotes good customer relations at the well site and ensures customer satisfaction.
• Performs system integration and/or other tests required by engineering or the customer which require in-depth knowledge of system characteristics, operation and performance.
• Assists in reviewing the job design and confirms that the job packet includes the proper equipment and processes to achieve the job purpose.
• Applies technical knowledge and skills to facilitate or troubleshoot operations regarding software, electrical interfaces, communications or completion techniques to solve unanticipated situations.
• Takes responsibility for commissioning and/or testing or specialized deployment of SmartWell® completion equipment.
• Demonstrates knowledge of pre- and post-job product and service activities (which may vary by location or crew make-up).
• Properly maintains assigned service equipment and ensures compliance with safety regulations and procedures.
• Interacts with third parties whose activities could impact the process of installation to assure proper coordination.
• Trains service operators in areas of expertise.
• Conducts and documents all Halliburton HSE related activities at the well site including site assessments, risk analysis, safety huddles and meetings, selection and use of PPE, etc.
• Completes all well site and post-job paperwork.
• Participates in post-job review with his/her job site lead.
• Job role directly impacts quality of service through personal contributions.
• Consequences of error are normally detectable and are often recoverable.
• Promotes safety awareness and environmental consciousness, and complies with all applicable health, safety and environmental procedures and regulations.
• Promotes and takes an active part in the quality improvement process.
• Demonstrates customer service, negotiation and leadership skills.
• Develops his/her knowledge and skills to be able to run more complex and/or a broader range of Smartwell® offerings.

Requirements

• Minimum of High school diploma or equivalent required
• Class A Commercial Driver's License (CDL) Required
• (12) months minimum work experience as a Service Operator II (or equivalent role) and required number of SmartWell® completion installations.
• SmartWell® completion technical knowledge is required in order to effectively supervise least complex installations.
• HMS systems knowledge is also required to promote and apply the QHSE tools needed to protect employees, service quality, property and the environment while meeting all regulatory requirements.
• Customer service, negotiation, leadership and interpersonal skills are required to effectively communicate and interface with customers, supervisors, peers, subordinates, rig crew and other third-party vendors.
• Must be able to travel on a per job basis.

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Service Specialist I (Intelligent Completion), Service Specialist II (Intelligent Completion), or Service Specialist III (Intelligent Completion).

World Class Benefits

• Medical, dental, vision, coverage in additional to life and disability insurance plans
• Paid Vacation Days, Paid Holidays and the ability to purchase additional days off
• Retirement and Savings (401K) Plan with matching contribution
• Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. 
• Employee Job Referral Bonus Program
• Employee Stock Purchase Program
• Educational Assistance