United States Houston: Senior/Lead Technical Support Analyst

Date: Dec 6, 2018

Location: Houston, TX, US, 77064

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We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.



Position is open for a Senior Technical Analyst to use tools including but not limited to PowerShell and Chef in order to develop Infrastructure Automation scripts for delivery of server infrastructure for Windows and Linux environment. This person will be working with a team to deploy systems in Azure, AWS and on-prem virtual environments working with the applications team to delivery infrastructure for the CI/CD pipeline.  The individual must have a proven background in provisioning, configuration, operation and maintenance of systems hardware as a Sr. System Administrator for Windows and Linux systems. The ideal candidate will have current experience using configuration tools such as  Chef and Powershell or Ansible, and orchestration tools such as VSTS, Terraform, Ansible Tower, Jenkins or Azure Devops.  The candidate will be a contributing member for the Automation team to drive automation and create assets for IaaS deployments using automation tools for Windows and Linux/Unix environments. This person will work with other company service providers to ensure that systems in area of responsibility operate compatibly with other company systems. They will be responsible for contacting and working with vendors for technical support. DevOps experience, ability to manage rollouts, and deployments is strongly desired.



  • Define value-based strategy to improve automation processes, delivering cost efficiencies, improved security and a superior client experience.
  • Responsible for building automated tools that supports the IaaS deployments.
  • Ensure that systems delivered through automation adhere to best practices and organizational security standards
  • Ensure that systems are compliant and able to meet SOC2 requirements.
  • Develop and document operational processes for IaaS automation operations.
  • Participate in technical research and development to enable continuing innovation and automation
  • Provide regular senior reporting of conformance with automation progress against development milestones.
  • Analyze service failures, participate in root cause analysis and identify the correct response for problem management
  • Interact with individuals representing IaaS process streams to and solve operational issues.


Key Skills

  • Senior level experience in System Administration including bare metal provisioning, configuration, operation and management of Windows and Linux (RedHat or Oracle) environments.
  • DMZ knowledge and understanding of network terminology
  • Experience with configuration tools such as: PowerShell; Ansible & Ansible Tower or Chef; Windows, RedHat or Oracle Linux Systems Administration.
  • Other languages such as PowerShell, perl, python or ruby a plus
  • Networking Tools: bootp/dhcp/tcpdump
  • Documentation: Ability to write documentation for end users


Basic Qualifications

1-2 years’ experience in DevOps working on server automation configuration

4 years as Senior System Administrator

Halliburton is an Equal Opportunity Employer.



9949 West Sam Houston ParkwayHoustonTexas77064, United States 


Job Details

Requisition Number: 65229 
Experience Level: Experienced Hire
Job Family: Support Services
Product Service Line: Information Technology 
Full Time / Part Time: Full Time

Additional Locations for this position: 

Nearest Major Market: Houston

Job Segment: Technical Support, Help Desk, Information Technology, Oracle, Database, Technology

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