Client Resort Customer Relations Specialist - Senior Client Resort Customer Relations Specialist

Job Duties and Qualifications

• Under general supervision, participates in the preparation and delivery of guest services including meals, activities, facilities, transportation, and general support requirements for executive level clientele.
• Performs a wide variety of tasks inclusive of facility, grounds, and boat cleaning and maintenance; food preparation and presentation; activity coordinating and execution; and host services for corporate, product line, and client executives and spouses.
• Directly responsible for creating the environment contributing to successful guest entertainment and client relations goals.
• Provides chauffeur services for guests as required.
• Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations.
• Consequences of error are easily measured and can be confined.

Requirements:

• Skills are typically acquired through completion of high school or similar education and industry specific training and experience in high-end resort operations and guest services tailored to executive clientele, plus 5-7 years' experience in the resort industry.
• Possession of a chauffeur license is required.
• Must be willing to work in a highly integrated and demanding environment requiring extended work hours, extensive coordination, flexibility, and customer service skills.
• Must be willing and able to perform a wide variety of tasks inclusive of facility, grounds, and boat cleaning and maintenance; food preparation and presentation; activity coordinating and execution; and host services for corporate, product line, and client executives and spouses.
• Promotes safety awareness and environmental consciousness and complies with all applicable safety and environmental procedures and regulations.
• Ensures compliance with Health, Safety, and Environmental (HSE) regulations and guidelines.
• Promotes and takes an active part in quality improvement processes. Non-Commercial Driver's License required.

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs.  Depending on education, experience, and skill level, a variety of job opportunities might be available, including Client Resort Customer Relations Specialist or Senior Client Resort Customer Relations Specialist.