MC437-ESG-Chemical Account Manager II

Job Duties

• Under broad supervision, this position is responsible for creating, building and sustaining customer relationships, managing chemical accounts for customers, troubleshooting and scheduling. Responsible for oversight of day to day operations necessary to sustain our client accounts and for acquiring new business opportunities with new clients. Must demonstrate the ability to stabilize business in large, strategic accounts.
• Responsible for managing larger accounts with revenues from $2.5MM-$5MM. This role will directly supervise personnel in order to maintain accounts. Supervisory responsibilities consist of interviewing/selecting employees, providing performance feedback to employees through regular check in, directing/monitoring their work, taking corrective action, and ensuring proper adherence to company policies and procedures. Will pursue organic growth opportunities with existing customers and new opportunities with new customers.
• Technical requirements of this position include: knowledge of Multi-Chem's product lines and their application, the capability to test, select and recommend products following established work methods. Provide technical support and escalate complaints as required. May be required to act as the expert on the job site where they will supervise the collection of samples and will analyze associated data as necessary. Delegate tasks such as chemical product line selection testing to Service Techs where appropriate.
• Provide sound technical advice and recommendations to support customer operational requirements. Knowledge of chemical pump design and specifications. Create, build and sustain custom chemical programs and optimize those programs as opportunities arise. Knowledge of Microsoft product platforms. Provide clear, concise and routine reports and recommendations internally to management and externally to clients. Produce and present technical presentations. Utilize software to maintain customer financial & technical portfolios

REQUIREMENTS: 

• Completion of an undergraduate degree in chemistry or related fields 
• Minimum of 4 years of experience in the Production Chemical business which includes experience in the oil and gas industry

• Advanced English level

• Flexibility and availability to meet client needs, in terms of time and mobility

Qualifications