Technical Services Representative - Senior Technical Service Representative (RCD/MPD Applications)

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Tasks and Responsibilities

• Responsible for both field sales and job site service delivery, providing technical support to the customer on specific products and their applications.
• Responds to customer’s request and stays current in knowledge of new products and services.
• Receives direct support from Business Development and communicates closely with PSL Delivery and Business Development teams.
• Identifies opportunities to enhance solutions to customers’ specific drilling and workover requirements.
• Tracks and analyzes the performance of products, equipment, personnel, and operating results with the goal of improving performance.
• Provides feedback to marketing, PSL, and BD on customer needs, competitors, technology requirements, and other pertinent issues within assigned territory.
• Although assigned to specific PSL, identifies opportunities for other PSL Delivery teams.

Qualifications

• High School Diploma or equivalent is required.
• Typically requires an undergraduate degree or equivalent field experience and detailed technical knowledge and applications of products in the PSL, and company required training.
• Has exceptional skills within the assigned PSL and a general knowledge and understanding of other service functions.

Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs.  Depending on education, experience, and skill level, a variety of job opportunities might be available, including Technical Services Representative or Senior Technical Service Representative.