Chemical Account Manager I - MultiChem

Job Duties and Qualifications

 Job Duties:

• Under broad supervision, this position is responsible for creating, building and sustaining customer relationships, managing chemical accounts for customers, troubleshooting and scheduling.
• Responsible for oversight of day to day operations necessary to sustain our client accounts and for acquiring new business opportunities with new clients.
• Must demonstrate the ability to stabilize business in large, strategic accounts.
• Responsible for managing larger accounts with revenues from $2.5MM-$5MM.
• This role will directly supervise personnel in order to maintain accounts.
• Supervisory responsibilities consist of interviewing/selecting employees, providing performance feedback to employees through regular check in, directing/monitoring their work, taking corrective action, and ensuring proper adherence to company policies and procedures.
• Will pursue organic growth opportunities with existing customers and new opportunities with new customers.
• Technical requirements of this position include: knowledge of Multi-Chem's product lines and their application, the capability to test, select and recommend products following established work methods.
• Provide technical support and escalate complaints as required.
• May be required to act as the expert on the job site where they will supervise the collection of samples and will analyze associated data as necessary.
• Delegate tasks such as chemical product line selection testing to Service Techs where appropriate.
• Provide sound technical advice and recommendations to support customer operational requirements.
• Knowledge of chemical pump design and specifications.
• Create, build and sustain custom chemical programs and optimize those programs as opportunities arise.
• Knowledge of Microsoft product platforms.
• Provide clear, concise and routine reports and recommendations internally to management and externally to clients.
• Produce and present technical presentations.
• Utilize software to maintain customer financial & technical portfolios.
• Perform system analysis.
• Interpret data and develop recommendations to ensure operations are performing at an optimal level.
• Demonstrate strong leadership by coaching and training others and leading portions of District Meetings.
   

Qualifications:

• Requires completion of high school diploma or equivalent. 
• Minimum of 4 years of experience in the Production Chemical business which includes experience in the oil and gas industry.

World Class Benefits

• Medical, dental, vision, coverage in additional to life and disability insurance plans
• Paid Vacation Days, Paid Holidays and the ability to purchase additional days off
• Retirement and Savings (401K) Plan with matching contribution
• Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. 
• Employee Job Referral Bonus Program
• Employee Stock Purchase Program
• Educational Assistance