Field Service Quality Coordinator - Production Enhancement

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Job Duties:

• Under broad direction, promotes service excellence and customer satisfaction by providing training and guidance to individuals engaged in well site service work.
• Reviews performance data to identify trends and opportunities for performance improvement.
• Promotes the use of the Halliburton Management System (HMS).
• Promotes and encourages safety and service quality.
• Monitors on-site field performance assessments (End of Job Customer Survey (EJCS)/ Key Performance Indicator review).
• Champions the implementation of new technology within Product Service Line (PSL).
• Assists employees with Human Resource Development and Human Resources issues (i-Learn, PPR).
• Trains and mentors employees engaged in well site service work.
• Coordinates and assists with the Correction, Prevention, and Improvement (CPI) process for PSL.
• Investigates and performs follow-up activities on unplanned events and/or jobs.
• Investigates accidents, injuries and incidents within assigned PSL.
• Coordinates the hiring process for assigned PSL; in concert with Human Resources.
• Administers drug testing & other compliance requirements; in concert with Human Resources.
• Interfaces and works effectively with Service Coordinator counterpart pursuant to employee development and evaluation issues.

Qualifications:

• Skills are typically acquired through completion of an undergraduate degree in production and operations management, industrial engineering, or similar disciplines.
• Minimum of 5-7 years of experience in Halliburton Product Service Line (PSL) field operations which includes experience in a Halliburton Technical Planner role.
• 10-12 years of Halliburton Product Service Line (PSL) field operations experience, including experience in a Halliburton Technical Planner role may be substituted in lieu of undergraduate degree requirement.

World Class Benefits:

• Medical, dental, vision, coverage in additional to life and disability insurance plans
• Paid Vacation Days, Paid Holidays and the ability to purchase additional days off
• Retirement and Savings (401K) Plan with matching contribution
• Family Care program including paid time off to care for sick or injured immediate family members, adoption reimbursement, paternal and maternal leave for baby bonding and more. 
• Employee Job Referral Bonus Program
• Employee Stock Purchase Program
• Educational Assistance

Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Location

826 48th Ave West,, Williston, North Dakota, 58801, United States

Job Details

Requisition Number: 172857  
Experience Level: Experienced Hire 
Job Family: Operations 
Product Service Line: Production Enhancement  
Full Time / Part Time: Full Time

Additional Locations for this position: 

Compensation Information
Compensation is competitive and commensurate with experience.